Financial support

Struggling with your finances? Don't suffer in silence! There's help available to get you back on track.

Financial support


average total debt per UK household


people declared bankrupt or insolvent every day*


debt issues dealt with by Citizens Advice every day in the year to July 2023*

Who can help?

If you have money worries or need financial support, there are a number of trusted organisations and charities that you can seek free independent advice from.

Citizens Advice

Citizens Advice is the UK's largest advice provider. Their network of charities offer free, confidential, and impartial advice (online, over the phone, and in person) on a range of issues, from debt to benefits and housing.


MoneyHelper is made up of three government-backed financial guidance providers (Money Advice Service, Pensions Advisory Service, and Pension Wise), and offers free and impartial advice on money and pensions.

Citizens Advice Scotland

Citizens Advice Scotland offers free, independent, confidential, and impartial advice on money-related topics for those living in Scotland.

Phone number: 0800 028 1456 (Monday to Friday from 9am until 5pm)

Business Debtline

Business Debtline is a charity that gives free debt advice to small businesses and those who are self-employed.

Phone number: 0800 197 6026 (Monday to Friday from 9am until 8pm)

Advice Direct Scotland

Advice Direct Scotland provides money and debt advice (for those living in Scotland).

Phone number: 0808 800 9060 (Monday to Friday from 9am until 5pm)
Email address:

Illegal Money Lending Team

Illegal Money Lending Team provide free, independent advice and support about unauthorised lenders.

Phone number: 0300 555 2222 (24/7)
Email address: 


Turn2us is a charity that offers information and practical support to people facing financial insecurity, including helping people to gain access to welfare benefits and charitable grants.

Phone number: 0808 802 2000 (Monday to Friday from 9am until 5pm)


StepChange provides free, expert advice, solutions, and services to those struggling with debt.

Phone number: 0800 138 1111 (Monday to Friday from 8am until 8pm, and Saturday from 9am until 12pm)


Cruse is a bereavement charity that offers help to people who are grieving; ensuring they're supported during a painful time.

Phone number: 0808 808 1677 (Monday to Friday from 9:30am until 8pm)


Mind provides information, advice, and support to people experiencing mental health problems.

Phone Number: 0300 123 3393 (Monday to Friday from 9am until 6pm)

We're here to help you understand finance...

*in England and Wales between November 2022 and January 2023
*Citizens Advice, August 2023

Information includes references to:

UK Debt Service - UK debt: February 2023 statistics 

First Response Finance is a responsible vehicle finance lender, and all decisions are made in the best interests of the customer; based on credit scores, status, and income at the time of application. We'll never approve an application if we believe you might struggle with repayments.

Get independent advice on money, finance products, debt management and budgeting through Citizens Advice and MoneyHelper.