Help and support

We put our customers at the heart of everything we do; helping you as much as we can before, during, and after your agreement.

Help and support
About us

About us

First Response Finance is a leading vehicle finance company in the UK, with offices in Nottingham, Leigh, and Glasgow.
Find out more

Contact us

We're here for you - providing the help you need, when you need it!

How it works

Getting approved for vehicle finance is quick and easy - apply, sign, and drive away!

Eligibility

Check out our Eligibility FAQs to find the answer to all your finance eligibility-related questions.

Find a vehicle

Been approved for vehicle finance, but need help finding your next car, van, or motorbike? We can help!

Managing your finance agreement

From changing your Direct Debit schedule to making additional payments, managing your finance agreement is simple!

Financial support

Struggling with your finances? Don't suffer in silence! There's help available to get you back on track.

Renewing your finance

Ready to upgrade your car, van, or motorbike? Renewing your finance agreement is simple!

Personal loans

We don't have any restrictions on how our personal loans can be used - if approved for a personal loan, the money will be transferred into your bank account for you to spend how you want.
Quotation marks for the endorser's message

This is my second car with First Response Finance. I picked my new car and had all the paperwork done that day. They paid the garage the next day, and then I picked up my car. Good repayment rate too. I would recommend them.

Verified customer, Review Centre

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We're here to help you understand vehicle finance...

First Response Finance is a responsible vehicle finance lender, and all decisions are made in the best interests of the customer; based on credit scores, status, and income at the time of application. We'll never approve an application if we believe you might struggle with repayments.

Get independent advice on money, finance products, debt management and budgeting through Citizens Advice and MoneyHelper.