Best Companies to Work For

One of the UK's Top 100 Companies

For almost 10 years we have been consistently ranked within the Top 100 Companies to Work For in the UK. We have recently ranked 18th position for 2019, and proudly hold 3rd place for the Wellbeing Factor subcategory - a seal of a approval from 86% of our employees.

Best Companies to Work For

We’ve been a part of The Sunday Times Best Companies for 9 years now, moving from the small to mid-companies category as we have grown over time. It's great to see our progression in the rankings and to use our score each year as a benchmark to focus on areas for continuous improvement as a company. Being a mid -sized company, we now have 284 valued employees across three different locations in the UK.

Best Company staff at First Response

Why Best Companies?

We use Best Companies as an indicator for year on year improvement and as a measure of staff happiness rather than as a sales tool.

However, being amongst the top companies to work for has further benefits in terms of helping with recruitment and keeping staff moral high within the business environment. Here's what some of out employees have to say...

“We aren’t treated like a number, I have a name and I know I make a difference.” – Zara, Learning & Support
“I think we’re a Best Company because we invest heavily in staff and their well being” – Dan, Customer Experience

The offices at First Response

Staff Benefits

  • No targets
  • Annual bonuses
  • Training between 09.00-10.30 twice per week
  • Free fruit & Easter eggs
  • Free massages
  • Free winter care kits
  • Cake for 10 year anniversaries

A spectrum of '8 workplace engagements' is used as an indicator to distinguish how a company is performing in a range of areas, from leadership, manager relationships, the company, personal growth and even well being - offering a great opportunity to gauge what our own employees think of First Response Finance, encouraging us to share ideas, learn and develop.

In 2019, 

94% believe that the "business is lead from a basis of sound moral principles"
86% of staff "disagreed that their health was suffering as a result of their work"
82% of staff agreed that they were "happy with their pay & benefits they receive"

Apprentices working at First Response

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Being rated in the UK's Best Companies is testimony of how our company culture of improving and developing our people is truly ‘extraordinary’, this in turn reflects in the service we offer to all our customers.

Careers Information


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