IT

Learn about roles within the IT team

Our IT team are those who ensure consistent performance for the company’s communications and technical infrastructure. They also make sure that, as a company, we evolve while supporting the business through innovation.

To do so, the IT team consists of different type of professionals, more specifically: The Development Team, The Business Intelligence Team, The Infrastructure Team and The Service Desk.

Find the different roles in our IT Team

Developer  Tester 

 Business Intelligence Analyst

 Infrastructure Engineers  Service Desk Analyst


Software Developer

Location: Nottingham

Our Developers are responsible for the development of all internally developed software applications as well as our customer facing website and dealer portal. This includes both the desktop and mobiles versions of our web page and our finance application system.

They design, architect, build and maintain new software applications to meet the needs of our changing business. These applications are bespoke to ensure that they meet the exact needs of our business and customers.

The playlist below will give you more information about the Developer role (it contains 6 videos).

We are not currently hiring for this role but register your interest and we'll let you know when we are!

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Now Hiring : Test Engineer

Location: Nottingham

Our Testers ensure that all new features / software that the developers design, architect, and build, work as expected and meet the needs of our business and customers. Internal software testers tests all of the software before it is given to the users in the business and it is in a position to be deployed successfully.

The playlist below will give you more information about the Tester role (it contains 5 videos).

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Business Intelligence Analyst

Location: Nottingham

Our Business Intelligence Analysts are primarily responsible for the data about our customers, products and staff held by First Response, and the reports provided as a result of processing it. This includes ensuring that all data held is securely stored, backed up and performs to an acceptable standard. They also analyse this data and draw conclusions from it, so we can better serve our customers and ultimately become more profitable. Finally, business intelligence analysts help to develop technology which allows us to improve internal business processes.

We are not currently hiring for this role but register your interest and we'll let you know when we are!

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Infrastructure Engineer

Location: Nottingham

Our Infrastructure Engineers are responsible for all of the IT systems that in the main, you cannot see.  This covers a wide range of technology such as our network (how our computers and sites communicate with one another), telephony, servers, WiFi and internet connectivity, amongst others. Other responsibilities include our IT Security, network performance and IT audits. They work on IT projects while assisting our service desk team in the resolution of IT incidents. These projects include office renovations, new systems, system upgrades through to IT security reviews and processes.

We are not currently hiring for this role but register your interest and we'll let you know when we are!

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Service Desk Analyst

Location: Nottingham

The primary responsibility of our Service Desk Analysts is to assist everybody at First Response with any IT queries or issues that they may be experiencing. This means that they are the face of the IT Team. They also undertake reviews to analyse potential problem areas so that they can focus on reoccurring issues.

We are not currently hiring for this role but register your interest and we'll let you know when we are!

Read how we will use your personal data


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