Our Recruitment Process

How we process job applications

If you have either been invited to our recruitment process, or are even thinking about it, you may be wondering "what does it involve?" or "why should I go through this process" - below we've detailed some of the stages you may go through when you apply for a role with us. When you apply you will be given details of the exact process you'll go through and what it looks like by a member of our Recruitment Team.

You may go through some of the following stages:

Online Testing

The purpose of our different on-line tests is to better understand whether you will enjoy the role you apply for as well as have the right aptitude for it.

As a candidate, you will receive an email invitation to complete an on-line test. You will receive instructions as to how to do it as well as have the opportunity to prepare for it before you do it.

You will get feedback regarding your results as well as the potential next steps in the recruitment process.

Open Evening

The purpose of an Open Evening is to get to know whether candidates may share our culture and values and for them to get an insight into what First Response Finance and the role they are applying for is all about.
As a candidate, you will be invited to our offices on a specific date and time. When you arrive, you will be briefed about First Response Finance as well as how the evening will look.

You will have the chance to spend time speaking with our employees who do the same job that you are applying for and others throughout the business. Through this conversation, you should leave with a better understanding of the role you intend to fill, our culture and our values. At the same time we will get a better understanding as to whether your application could be right for First Response Finance.


Assessment Day

The purpose of the Assessment Day is to find candidates that demonstrate the right values and a learning mind-set along with the correct competences.

The candidates who are found to match these criteria will be interviewed individually at the end of the day. If you are successful, you will be contacted and offered the job formally and those who are not will be given feedback about their performance in the assessment.


Skype/Phone Interview

The purpose of the Skype/Phone Interview is to get to know whether you share our culture, values and have the required competencies for the role you are applying for and for you to get an insight into what First Response Finance is all about.

You will be contacted and offered different time frame options to arrange the interview, which will usually take 30 minutes.

Once the interview is arranged, you will receive a call from a member of Learning & Support who will ask you about your background and experience as well as answering all your questions regarding the company and the role you are applying for.

Through this conversation, you should leave with a better understanding of the role while we assess whether your application is right for First Response Finance.


Technical Assessment and Interview

The purpose of the Technical Assessment and final Face-to-Face Interview is to assess whether you demonstrate the specific technical skills along with the right values and learning mind-set to perform the role to a high standard. You will be contacted and offered possible dates and times to come to our offices so we can meet you in person.

When you arrive, you will be greeted by a member of the HR, Learning & Support or IT Department who will facilitate your Technical Assessment and Final Face-to-Face Interview.

If you are successful, you will be offered the position formally and those who are not will be given feedback about their performance.


Why do I have to go through your process?

We want to make sure that you not only have the right aptitude, and competencies, but also that our values are a match for each other. Through lots of experience, the different stages of our recruitment process help us make sure that these points are met.

We don't believe in wasting our candidates’ time, therefore the first stages of our process is about culture and fit, while the following stages are related to job specific competencies and aptitudes.


Recruitment tips

We understand the interviews, assessment day and tests can be daunting which is why we've created a series of blogs which should help you, read our blog job interview FAQs.


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