Keep up to date with First Response here!
This is where you will find all the latest finance news relating to First Response Finance, including awards, charities, product announcements and general fun and interesting information.
We hold regular meetings across the business and across all three sites in order to give staff the chance to speak their mind to the CEO. This means we can act on any issues that the business faces or anything which needs addressing or changing. [Read More]
We achieved the 9th Best Company in the UK (mid-size) which is the second year we've been in the top 10. Read how we work, how we look after our staff and what our staff love about working here. We discuss benefits, opportunities and... [Read More]
Our recruitment team often see the same queries from candidates or people coming for interviews so they've decided to share some of their knowledge. This week they're looking for at the perfect timing for interviews: how early should you arrive? [Read More]
We put a lot of time into our staff by ensuring their well being is a priority, one way we do this is by encouraging team building and social events outside of work with a quarterly budget for each staff member. Read why this is important and how teams have spent their budgets... [Read More]
We look into the true costs of an electric car taking into consideration all government grants and help that's available. We use the average costs to calculate if it's worth splashing out on an electric car or to stick with the traditional for the time being. [Read More]
We talk through the different development opportunities that we offer to our staff and how we can help you progress. There are several different options when it comes to personal and internal development designed to challenge you personally and professionally. [Read More]
We spoke with our Customer Experience team to find the best advice and tips when it comes to owning and looking after a used car. They've detailed some of the most common issues and what you should expect as standard 'wear and tear' with your new vehicle. [Read More]
It's a status you'll read on a number of dealer's websites and even on car comparison sites but do you understand what it means? We've simplified the terms 'HPI check' and 'HPI clear' so you can find out if it's something you need to be worried about. [Read More]
It's always good to reflect on how the year's gone and whether we should be helping friends, family or charities a little bit more. We reflect on the work we do internally and for charity. [Read More]
What makes a good company to work for? As the 7th Best Company to Work For in the UK we decided to do some investigating into three main reasons that people enjoy working for a company. Have a read and find out what you should look for from an employer. [Read More]
More and more people are using dashboard cameras in order to monitor their driving and the driving of others around them. We didn't know much about them so spent some time investigating exactly why they've become popular and why you might consider buying one. [Read More]
Last year we partnered with Derby College to give a little bit of extra help to their A Level Business students by giving them real life examples of the work that they have learning in their classes. You can read more about the results and how we helped the students in the blog. [Read More]
Sometimes we can blindly follow technology without ever stopping to think about how they actually work. We were curious about the magic of Sat Navs so did some investigating about how they get us from A to B. [Read More]
Inspired by a TED Talk we decided to challenge ourselves and ask our staff 'why we do what we do'. We asked our staff and filmed their first response to the question - have a look at what they said. [Read More]
It may seem like a strange thing to encourage but we actively encourage our staff to fail. We believe failing and learning from your mistakes creates a winning attitude that helps the business thrive. [Read More]
BMW drivers are aggressive right? Nissan drivers are happy tootling along? We've conducted some research into the most popular driving styles and their associated vehicle to find out if these stereotypes are right. [Read More]
As part of our Driver Personas month we investigate the differences between car colours and what they usually mean about the driver. We look at the most popular colours to drive and those which are no longer that common. [Read More]
As part of our Driver Personas month we're looking into one of the most common driving persons on the road: the aggressive driver. Unfortunately, they're everywhere and sometimes unavoidable. Read how to avoid them and how to prevent yourself from becoming an aggressive driver. [Read More]
With driverless taxis being tested in Singapore and Google pumping more money into their research into driverless cars, we examine if it really is the future. What's next? Will it succeed? Read the blog to learn more. [Read More]
Read about how, as a company, we ensure all employees are getting a fair deal with their benefits, bonuses and little extras that make working for us an overall great package. [Read More]
The way you drive, where you drive and how far you drive are key factors to consider when deciding between a manual or automatic vehicle. These transmission types will either help or hinder your driving style so it's important to consider the options. [Read More]
It's been proven that driving in congestion or peak times can be frustrating and far from relaxing. With schools going back this week we thought we'd spread some of our best tips and ways for keeping your cool during your commute to and from work. [Read More]
We all have one but how much attention do you actually pay to the health of your car's battery? It's a crucial part of your vehicle so ensure you read this blog so you know how to maintain, replace or even refill your car battery when needed. [Read More]
Fuel contamination is a risk for any driver and can happen when you least expect it. Read the most common ways of experiencing fuel contamination along with some hints and tips for reducing or avoiding the risk altogether. [Read More]
If you're looking to get a job role at First Response Finance, or are just curious about our recruitment process then you can read this handy blog. Here you'll find information on exactly what to expect from an Open Evening, Assessment Day or Technical Assessment. [Read More]
We recently ran a survey of 1,000 UK drivers to find out exactly what their knowledge is about different parts under the bonnet. How many knew how to check the oil? How to check the coolant or check the brake fluid? [Read More]
We attended the much anticipated award ceremony at Spinnaker Tower to find out whether we had won our nominated award of Finance Provider of the Year. Read the blog to find out if we did! [Read More]
If you've just purchased your first car you may be surprised at how much it could cost on a monthly basis but, not to worry, we've found the top 20 tips to keeping the costs of a used car down. [Read More]
Rules in Formula One are now more complex than they ever have been before. As the dust settles on the British Grand Prix and the confetti is cleared away after Lewis Hamilton’s victory, we thought we’d take a look at the latest rules and take a closer look under the bonnet... [Read More]
If you’re buying a used or “pre-loved” car, you need to make sure it’s in good condition. One way you can do this is by checking the vehicle thoroughly before you buy it. By simply asking the right questions you can ensure you buy a car that’s perfect for your needs. Here at First Response Finance we’ve outlined what you need to look out for. [Read More]
This month our fundraising team launched a new challenge: dress your desks for a Euro team. All teams were given the option to get involved in our internal 'fixtures' that were based on showcasing their chosen country's culture and history - find out what they got up to on the blog. Featuring Prague Castle and Temple Bar. [Read More]
#FRFDealer | We've made a few changes that we believe will improve the quality of service that we offer and reduce waiting times. The changes have been made due to dealer feedback and reviews of current trials and business systems. [Read More]
#FRFDealer | We'll be visiting this year's Car Dealer Expo at Silverstone in order to help those looking for a non-prime finance company. Read the blog to find out where we'll be, what we're doing and what you need to know. [Read More]
#FRFDealer | New amendments to the Dealer Portal went live on 18th May 2016, have you noticed? Read the blog to find out what's changed, what else you can now do and to provide some much appreciated feedback on ideas or our general service. You can also gain access to the Dealer PDF which gives you full instructions on how to use our portal. [Read More]
99% of customers found it difficult to get their canine friends vehicle finance due to discrimination for damage and doggy behaviour. We didn't think this was fair so today we've launched a new product: car finance for dogs. Read more about the criteria here...[Read More]
On a regular basis you’ll find our CEO and HR Manager giving every member of staff the opportunity to drop in and give their opinions on the business and how it could be improved. One item that was mentioned by a few members of staff was that there weren’t enough spaces to relax...[Read More]
We are thrilled to announce that we have been voted 7th in the Best Companies “Best 100 Mid-Sized Companies” for 2016. This achievement is all thanks to our staff that work across the three offices at First Response Finance Ltd. in Nottingham, Leigh and Glasgow. Staff members answered a survey about different areas...[Read More]
At the start of this year the rail networks made their annual price increases taking the overall price increase to 25% in 5 years. We found the statistics to be interesting and thought we'd do some investigation to see how the prices compared with driving....[Read More]
Make sure you're aware of our amended opening hours this Christmas and New Year. These opening hours will affect all customers and dealers who are looking to contact all three offices including Renewals, New Business and Account Management. Please be aware that our Customer Experience team has the same opening hours as New Business....[Read More]
This year we wanted to ensure that our customers and the dealers we work with received something extra special this Christmas. We asked for some help from the Snapewood Primary School and their Magic Breakfast club in order to help us design our company Christmas card this year. We think the results speak for themselves but take a look for yourself....[Read More]
As of the 4th November 2015 the contracts you will receive in order to complete our tri-party agreement will have changed. We have changed these contracts to ensure that we are meeting the FCA’s guideline of ‘being fair, clear and not misleading’ to the best of our ability. Although the changes we have made are minimal we will no longer be accepting the old style of agreements....[Read More]
As of the 4th November 2015 you may notice a change in the way that we quote customers as we will no longer be using flat rates, instead, we will be using APRs.
If you’re a customer looking to get any form of finance such as mortgage, credit card or bank loan you will be given an APR so you can compare like-for-like quotes. This is in most areas of finance but is not widely used in vehicle finance as flat rates are still in use...[Read More]
First Response Finance are the best car finance provider, as rated by our customers on Review Centre for the category 'Car Loan'. Review Centre is the perfect place to check out reviews on car finance providers before applying to ensure that the company has your best interests at heart.
We’ve been number one on the site since March 2015 and we believe it’s down to a few simple reasons..[Read More]
The new 65 car registration plate was released this month, an event that many have used as an excuse to scrap or part exchange their old car for a new one. Sometimes the value of a part exchange or scrap value can come as a shock as it’s lower than you were expecting.
Our social media buffs at First Response love finding new and interesting trends on the internet and recently stumbled across ways to upcycle or reuse parts...[Read More]
Who’s better at driving, men or women? No doubt this question has caused a few arguments and heated debates in the past as men claim their parking’s top notch and women claim to be more careful on the road. So, who is actually better? Well, statistically....
Find out random UK driving facts, who are the best drivers and what area is best to take your test...[Read More]
When you’re looking for a new vehicle you can easily find yourself overwhelmed with the amount of choice in terms of dealerships or private sellers. At First Response Finance we understand that it can be mind boggling and sometimes you just want someone to do the hard work for you. Well, the good news is that we have.
You may not know, but in order to sell finance products a company must be registered with the Financial Conduct Authority (FCA), otherwise they’re trading illegally. The FCA took over from the Office of Fair Trading...[Read More]
Unfortunately there are several things you should consider when looking for a new vehicle as they could increase (or hopefully, decrease) your insurance premium. Not all cars are equal in the eyes of an insurer and neither are job titles, your employment type or even your accommodation type...
Do you have any other myths or facts that you’ve found when applying for vehicle insurance? Let us know on Facebook or Twitter! [Read More]
This can be tricky but knowing which factors can affect you will help when it comes to making decisions about finance.
Finance companies, whether they are loan companies, mobile phone shops or those that offer store cards, will look at certain factors to determine whether you are a good person to lend to. Credit ratings are a simple way of showing how much risk you are as a customer...[Read More]
Each year Reliability Index gather data from over 50,000 UK drivers to find out what exactly is the most reliable car. This year is no different and the results could surprise you. Reliability Index researched several factors such as cost of repairs, common failures, and longevity of the vehicles.
Whether you're researching for a new vehicle or just intrigued to know whether your car comes out on top, this blog is for you...[Read More]
At First Response Finance we believe in helping others as much as possible...no matter how much we help people we also feel as though there’s something extra we can do, which is where our fundraising team and Magic Breakfast come in...[Read More]
London is great city to live, work and play in but it can also be stressful to get from A to B, especially in rush hour. In 2013 The Independent reported a rise in commuters using motorcycles in order to get ahead of the traffic and avoid public transport in London. The trend for motorcycles could be for a number of reasons including 2003’s Congestion Charge....[Read More]
Yesterday Carcraft announced that they have been taken into receivership, which means that they will no longer be trading. Carcraft dealerships have now closed and newspaper reports state that they are no longer honouring current or past agreements. [Read More]
We’re pleased to announce that, in addition to being the number 1 Car Loan Company on Review Centre, we've hit the 500 review mark!
Our company philosophy (People, Service, Profit) rings true throughout all three of our UK offices and our staff (people) truly believe that our customers deserve the best treatment (service) in order to provide the best product possible...[Read More]
As a company who is constantly striving to improve our products, communication and customer satisfaction, we find that feedback is a great tool to use.
We gathered feedback from our dealers to understand exactly what else they would like...The portal was delivered early this month and has seen changes to its access with a new login on the homepage which...[Read More]
January was an extremely exciting time for First Response as we became the Number 1 Car Loan Company on Review Centre, overtaking the competition. At the time of reaching the top spot First Response had over 450 unique reviews from genuine customers and a fantastic 4.7/5 rating.
The number 1 spot is decided based on several factors...[Read More]
As part of improving our service to our customers and motor dealers one of our internal project groups found that the old phone system could be vastly improved, taking this on board they progressed the project from streamlining the auto-attendant system through to this new system implementation.
To celebrate the new system we ordered 100's of scrumptious cupcakes to our offices decorated in co-branding of all the companies named below that assisted in making it such a success...[Read More]
In the past we have always had comments from motor dealers, finance customers and employees on the look and feel of the old website around its design; it was small, clunky and old fashioned!
Despite the look and charm of the old design and underneath all the dull colours the functionality still worked brilliantly, allowing dealers to...[Read More]
At First Response we have been specialising in providing bad credit car finance since 1998 and have financed over 100,000 customers with poor credit files.
We have a fantastic bad credit finance calculator that you can access which enables you to input your credit rating, the loan amount and the length of the term, this gives you an instant estimated monthly repayment...[Read More]
First Response Finance have for the third year running been awarded the highest 3 Star Accreditation for The Sunday Times Best Companies 2014, described as an ‘Extraordinary’ Company to work for.
The Star Accreditation system works by The Sunday Times working alongside your company and sending out an in-depth questionnaire to all employees promoting honesty from staff...[Read More]
For the second year running we have been voted the best car finance company in the non-prime market which in itself is a fantastic achievement. We're very proud to receive this prestigious award as it's voted for by over 2500 motor dealers throughout the UK. We would like to thank all of the motor dealers...[Read More]